To improve customer experience and cut back on unnecessary costs, the state decided to automate some of its search processes with a chatbot named Missi.
Some governments, like the state of Michigan, have worked to overcome cybersecurity challenges with novel and cost-effective solutions.
FITARA compliance can help avoid negative situations by ensuring that agencies have a clear view of what software is being used. Visibility into the software environment allows CIOs and administrators to ensure that employees have the software they need, and that the agency is not paying for software that is not being used.
By integrating hyperconverged infrastructure (HCI) into your cloud architecture, you can deliver cost-effective, flexible IT services to accomplish your agency mission. But you need a clear plan on how to actually introduce hyperconvergence at your agency.
In the private sector, there is no shortage of examples of successful industry disruptors. However, the public sector faces a unique challenge: How do you keep pace with private industry? How do you innovate in a market that is moving very quickly, especially when it comes to technology?
It truly takes a village to conquer cybersecurity in government. There is no one person, role, department, or even organization that can execute a flawless cybersecurity strategy all on their own. The reality that gov faces is that cyberthreats are constantly growing in complexity and frequency, which means all agencies and all personnel need to… Read more »
Citizens today increasingly expect from government the same seamless, interactive services and user-centric experiences they receive from the private sector. As a result, government agencies must provide digital experiences that are compelling, personalized and secure at every touchpoint.
Technologists like systems administrators, web developers and even information officers are rarely framed as the customer service owners of governments. But according to Illinois’ former Chief Digital Officer Hardik Bhatt, that’s exactly what they are.
If asked to name innovative organizations, how many government entities spring to mind? Not enough. This does not mean, however, that there is a shortage of innovation in government.
How can government find clarity as cybersecurity only grows more complex?