I taught 9 classes in Bahrain to US Navy Sailors a few weeks ago. We discovered these 9 major problems with applying for a federal job online over and over again! If you have other problems with the automated application systems, please write comments here. I will forward your suggestions to our USAJOBS point of contact. I gave this problem list to my OPM Automated Recruitment contact. Maybe there will be a change !!!
USAJOBS.GOV and Applicationmanager.gov – Both require user name, password and duplicate profile.
Profile Questions are complex, and difficult to understand for job seekers. It was surprising to our first-time applicants that both systems required complex user name and password (shockingly not the same) and repetitive profile questions.
In the USAJOBS Profile Section – Hiring Eligibility – SURPRISE !!! Veterans need to check this!
4. Please select the statement below which best reflects your Federal employment status (if applicable).
BE SURE TO CHECK OFF – I AM A CURRENT FEDERAL EMPLOYEE IF YOU ARE IN THE US MILITARY!
I am not and have never been a Federal employee.
I am currently a Federal employee.
I am a former Federal employee with reinstatement eligibility.
I am a former Federal employee but do not have reinstatement eligibility.
FAQ: As veteran of the U.S. military, should I click “yes” in the “Applicant Eligibility” box even though I am not a current or former Federal employee?
Yes. In general, if you are preference eligible or have served at least 3 years of continuous active duty in the Armed Forces, you should click “yes” in the “Applicant Eligibility” box. You may apply for jobs that are open to U.S. citizens as well as jobs that are open to current and former Federal employees.
2. What type of work are you willing to accept?
Tip: Be sure to check off at least – Permanent, Temporary and Term in your Profile!
Presidential Management Fellows
Notification Alerts enable you to stay informed of changes to your application status. Be sure to check these off, if you want to get emails from OPM on the status of your applications!
Select the items that you would like to be notified of via email. You may edit your preferences and unsubscribe at any time.
When jobs I have applied to have closed.
When jobs I have saved are scheduled to close in three days.
When the status of an application I’ve submitted changes.
5. The Upload Problem! Beware, it doesn’t always forward to the questionnaire system. Recommendation: Use the Resume Builder !
You have created 4 of 5 possible resumes. You are able to upload and store 5 resumes to your My USAJOBS account.
Note: Uploaded resumes may not be accepted by some agencies’ online application processes.
Why can’t all resumes be searchable?
I wish that all of the 5 resumes would be searchable. That is if a federal manager or HR specialist really did search USAJOBS. We don’t know this, but if they did, I would like all 5 of the resumes to be searchable.
Status: Not searchable
7. &&& Problem
This is a very stupid and annoying problem. It takes a lot of time to find and delete the &&& from Work Experience and Additional Information. I mean, what about Profit & Loss?
8. Double Work, Burdensome with applicationmanager.gov !!
Repeat of User Name and Password setup
Repeat of Bibliographic Info and more typing
Repeat of Profile Questions
Repeat of Eligibility Questions
Social Security Number Required – a surprise!
9. Personnel, Profile and Job-Related Assessment Questions are Burdensome
Practice your application! I recommend that you actually apply for a position ahead of time, so you can get familiar with the questionnaire, profile and document uploads.
Write here with your worst USAJOBS application problems. Share the pain. Maybe change can occur, if OPM can listen to our problems!
Kathryn Troutman, Federal Career Coach(r), Author, Federal Resume Guidebook and President, www.resume-place.com.