Customer experience should be at the heart of digital service design. This requires knowing your customers — determining what their needs are and understanding how they encounter and experience federal digital services.
Posts Tagged: data analytics
Incorporating new technologies, such as software-defined networking (SDN) and network function virtualization (NFV), can provide improved network functions, management and operations. There are a number of challenges to achieving digital transformation, but intelligent automation can better enable agencies to adopt SDN and NFV into their infrastructure.
Each year, government agencies lose billions of dollars due to fraud, waste and abuse. Government agencies tasked with fraud prevention are increasingly turning to geographic information system (GIS) platforms — utilizing maps, geo-enrichment and sophisticated data analytics — to tackle fraud, accurately identify patterns and problem areas and improve organizational efficiency.
Platforms like Amazon Web Services (AWS) are transforming the way government thinks about storage, integration, cybersecurity and analytics, and are helping agencies overcome common data challenges.
Learn how government agencies are tackling threats of fraud and abuse using Data Analytics.
What do maps have to say about your community?
Are you making your data meaningful and accessible?
Are you considering these factors to keep your data secure?
In this week’s Government Innovators Summit at GovLoop, we heard from a panel of experts as they discussed the power of data analytics to improve all areas of government – from social services, to public safety, to cybersecurity efforts.
What’s new at NASCIO this year? Learn the top ten priorities for state Chief Information Officers and how two states are working to address them.