With so many channels of engagement available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.
Posts Tagged: digital transformation
In an interview with GovLoop, CIO of Nebraska Ed Toner shared the lessons he learned as a fairly new public servant coming into government. With more than 20 years of private industry experience, Toner also discussed how his team successfully implemented hybrid centralization as part of their IT consolidation efforts.
As government agencies look to modernize their IT environments, they face the challenge of implementing a digital transformation strategy that will allow them to: update and rationalize legacy technology systems; take advantage of the benefits of a cloud environment; foster a culture that results in faster, higher quality release cycles and continually lift the benchmark… Read more »
As roads deteriorate and highway fatalities continue to rise, citizen satisfaction with public transportation offerings is faltering. Now more than ever, it is critical for the public sector to invest in digitized transportation.
Incorporating new technologies, such as software-defined networking (SDN) and network function virtualization (NFV), can provide improved network functions, management and operations. There are a number of challenges to achieving digital transformation, but intelligent automation can better enable agencies to adopt SDN and NFV into their infrastructure.
While government has been focused largely on big data and structured data sets, the more than 85 percent of unstructured data and the impact it has on the operations of government has largely been ignored. From serving citizens, to mission readiness, to day-to-day operations, being able to effectively find and manage content for use in… Read more »
From cloud access point-as-a-service (CAP) to mobile enterprises, to transforming its travel systems, DoD is going digital with full force.
Government needs the most innovative digital technologies to modernize IT environments, drive efficiencies, and increase cost effectiveness, all while meeting citizens’ high expectations for digital customer experiences.
A user-focused modernization project not only ensures that new technologies meet stakeholder needs; it also illuminates a new tactic for increasing security. By using the identity of individual users – whether employees, citizens or other agencies – organizations can adopt new technologies that transcend the traditional perimeters of data centers.
Digital transformation is about improving the user experience, both from employee and citizen perspectives. The digital workplace empowers employees in their jobs like never before, with technology at their fingertips and solutions that make their jobs easier so they can focus on high priority initiatives.